211's service is your only comprehensive statewide information and referral helpline. Our 211 Specialists are specifically trained to help you find food, shelter, financial assistance, childcare, parenting support, kūpuna care, disability services, and health services related to COVID-19 and vaccinations.

How can I contact 2-1-1? Help is available state-wide using these methods:

Call 2-1-1

Local: 808-275-2000
Toll-free: 1-877-275-6569

Text "Help"

to: 877-275-6569

Search

Online Search Engine

Live Chat

7 am - 10 pm, 7 days a week.

Email

Allow one business day.

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We are Here When Emergencies Happen.

211 is a partner in the state's emergency management plan, as well as city and county plans across the islands.
211 has the ability to mobilize statewide during times of disaster. 211 is a member of VOAD (Voluntary Organizations Active in Disaster) and is able to provide referrals during a crisis or disaster.
211 relieves pressure on the 9-1-1 phone system for non-emergency calls.
211 is a central point of contact for emergency responders to share up-to-date information on shelter locations, evacuation, routes, road closures and public health advisories.
211 has been a critical resource for disseminating information and referrals related to the COVID-19 pandemic, vaccinations, flooding, hurricane, eruptions and other emergencies.

How Can I Add a Resource or Listing in the Database?

The 211 database is filled with a variety or programs and if you have one to add, please utilize our provider portal which allows you to add a new resource, update an existing listing and more. The service is statewide, so all islands are represented in the database and in the data.

Our Staff

Gina Strauss

Program Director

Hannah Paulsen

Data Supervisor

Angie Crowder

Call Center Supervisor